HOW TO ORDER
To order an item you have two possibilities, which we will detail in the following:
- TELEPHONE ORDER
You can opt for it if you want to establish all the details of your order by phone, together with a Sofia Erhan Bain Couture representative. The steps you need to follow are: Click on the desired product on our website; Select the "Call" button or contact us directly at +40790556310.
- ONLINE ORDER
This option is the standard model for ordering an item and it takes less than a minute;
The steps you need to follow to place an online order are:
- Click on theproduct you want to order;
- Select the desired size and colour for it;
- Press theblack ORDER button; a window will open that allows you to either complete the order or continue your shopping;
- Ifyou choose to complete the order, you must fill in the fields in the form (if you already have an account created on the site, you just have to log in and the details will appear automatically), select the payment method and press the SEND ORDER button from the bottom of the
- If you choose to continue shopping, once you have selected all your products and added them to your cart, all you have to do is click on the button that indicates your shopping cart, at the right top and complete the order.
Orders registered on the site during working days, until 17:00, will be checked by phone with you and delivered the next day, if the product is in stock and no other delivery time is specified on the product page.
For any change regarding the delivery of the products, you will be notified by phone by one of our representatives.
Sofia Erhan Bain Couture reserves the right to cancel orders placed or in the process of delivery, in any of the following situations:
- if the client postpone the delivery of the package twice;
- if the client refuses twice to pick up the package from the courier;
- if the customer cancels and subsequently re-confirms the orders placed on the site;
On Romanian territory, the payment of the order can be refunded upon delivery or by card at the launch of the order. For deliveries abroad, there is no possibility of cash on delivery, only payment by card is accepted at the end of the order.